Privacy Policy

Last updated: January 4, 2026

1. Introduction

K12 Learning Academy ("Company," "we," "us," "our," or "K12 Learning Academy") is committed to protecting student privacy and complying with the Children's Online Privacy Protection Act (COPPA) and all applicable data protection regulations. This Privacy Policy explains how we collect, use, protect, and disclose information from students, parents, and educators using the K12 Learning Academy platform. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

  • Personal Information: Name, email address, phone number, age, grade level, school information (when provided by parent/school)
  • Learning Data: Academic progress, quiz results, time spent learning, learning preferences, content interactions (used only to personalize learning)
  • Technical Data: IP address, browser type, pages visited, time stamps, device type
  • Device Information: Device type, operating system, unique device identifiers, mobile number (if applicable)

3. Use of Data

K12 Learning Academy uses the collected data for the following purposes:

  • To provide, maintain, and improve our adaptive learning Service
  • To deliver personalized learning experiences tailored to each student
  • To generate learning analytics and progress reports for parents and educators
  • To notify you about changes to our Service
  • To allow participation in interactive learning features
  • To provide customer support
  • To improve our algorithms and Service quality
  • To monitor usage and prevent security issues
  • To comply with legal obligations

4. Security of Data

The security of your data is extremely important to us. We implement industry-leading security measures including encryption (SSL/TLS), secure servers, and regular security audits to protect student data. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your Personal Data. We cannot guarantee its absolute security, but we maintain comprehensive security protocols and regularly update our defenses against emerging threats.

5. Children's Privacy (COPPA Compliance)

Our Service is designed for students aged 5-18 and is used by parents, guardians, and educators. K12 Learning Academy fully complies with the Children's Online Privacy Protection Act (COPPA).

  • We do not knowingly collect personally identifiable information from children under 5
  • For users under 13, we require parental consent before collecting any personal information or creating an account
  • If we become aware of unauthorized collection from children under 5, we immediately delete such data
  • Parents have the right to review, request deletion of, or restrict use of their child's data
  • We never sell, share, or use student data for marketing purposes without explicit consent

6. Parental Rights & Controls

Parents have significant control over their child's information:

  • Parents can review the information K12 Learning Academy has collected about their child
  • Parents can request deletion of their child's account and associated data
  • Parents can restrict or revoke consent for further data collection
  • Parents can contact our Privacy Team for any concerns or questions

7. Data Retention

We retain student learning data only as long as necessary to provide our Service. Parents can request data deletion at any time. Upon account deletion, personal identifying information is securely removed within 30 days, though aggregated, anonymized learning data may be retained for service improvement.

8. Third-Party Services

We do not share student personal data with third parties for marketing purposes. We may use trusted service providers for hosting, analytics, and support, all of whom are contractually bound to maintain student data confidentiality and security.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this document. For significant changes affecting children's data, we will obtain parental consent.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Privacy Team:

K12 Learning Academy Privacy Team

Email: privacy@k12learningacademy.com

Address: 123 Education Lane, San Francisco, CA 94105

Phone: +1-555-123-4567